Veterans face complications in getting medical care

Veterans face complications in getting medical care

VA manager’s email mocks veteran suicides

From a secret patient waiting list to a piles of prescription pills, 9Wants to Know exposes the Veterans Affairs Department’s casualties of care.

This 30-minute news special culminates a year of investigation, including discussions with current and former VA employees and dozens of veterans who rely on the VA for care.


9Wants to Know found:

  • The former director of the Denver VA hospital knew about an unauthorized patient list in the sleep clinic in 2011. More recently, hospital administrators were aware of other scheduling improprieties involving specialty doctor referrals, according to emails sent to scheduling staff.
  • Mental health patients say they’ve had to wait months to see a therapist.
  • Rural Colorado veterans say they drive hundreds of miles to see specialists, despite a federal law designed to improve access to care.
  • Several female employees have filed federal whistleblower complaints, saying the VA retaliated against them for reporting sexual harassment
  • In May, the interim director of the Denver VA hospital agreed to have staff members investigate and take action on veterans’ medical care complaints, which were forwarded through 9Wants to Know.

If you are a veteran in need of immediate help, contact the Veterans Crisis Line at 1-800-273-8255 and press 1.

9Wants to Know is dedicated to covering veterans issues. You can send tips to

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